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Oooooooooooooooooops!

May 7, 2008

So, I broke my boss’ computer. Oops.

Yesterday, he was re-imaged to Vista, and couldn’t figure out how to transfer his Personal Folders back into Outlook. And because I am a Computer GENIUS (please note the sarcasm), he asked me for help. So I did a little research and sent him some directions. He tried them and they didn’t work…so we decided to wait until he could take it back to IT and have them do it.

Well, apparently the directions I gave him were slightly…off. He tried them again later, and all the files dumped into his In-box, effectively freezing it because of the amount of data. So he did the WORST THING he could possibly have done: he called the Help Desk. As I mentioned previously, it is my experience that Help Desks generally aren’t all that helpful. In this particular instance, they proceeded to completelycorrupt Outlook to the point where the program won’t open half the time, and the rest of the time is stuck in a perpetual loop, trying to synchronize his folders with the Exchange Server.

When I called IT today and explained what had happened, I got a heavy-weighted *sigh* followed by sarcastic thanks for my continued efforts at providing them with job security. Hey: I do what I can.

So if you’re looking for me and I don’t appear to be at my desk, it is because I’m hiding under it. Just look for the white flag.

5 comments

  1. Whenever a friend had a computer issue they seem to think that I know the solution, just because I spend so much time on mine.
    Sometimes, I do know the answer, and then I feel nerdy :)


  2. actually, think of it this way: if you keep blowing up computers the help desk will answer your questions faster, if only to keep you from trying to “fix it on your own” while you wait.

    At least, that’s how it goes in my organization. It’s not the sqeeky wheel that get’s the grease, it’s the one that keeps breaking the cogs.


  3. Awww, poor thing. I have broken many work items. Many of the sensitive too. It helps to walk fast and look worried. That usually keeps people off your back and then when in doubt, always blame IT.


  4. Here’s the hilarious thing: see those automatic links that WordPress is now inserting at the end of blog posts now? The ones for this post would have been pretty helpful BEFORE I jacked up the computer and had to write about it.

    Dammit, WordPress! Why can’t you read my mind?! Throw me a bone!


  5. The funny thing is that I just got back onto the Outlook wagon after being clean for a couple of years. I’m a bit surprised with how much better the 2007 version is over the 2000 Pro version. BUT, the ability to do serious damage to my resource folders kinda scares me…


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